Privacy policy

Antsti Fuel Privacy Policy

Antsti Fuel Privacy Policy

Last updated: 5 January 2025

This Privacy Policy explains how Antsti Fuel (“Antsti Fuel”, “we”, “us”, “our”) collects, uses, discloses, and protects personal information when you visit or use our website, interact with us, or purchase our products (collectively, the “Services”).

Our store is hosted on Shopify. When you use the Services, information you provide is processed by Shopify and other service providers to help us operate our business, process payments, fulfill orders, and provide customer support.

1) Scope

This Privacy Policy applies to personal information we collect through the Services. It does not apply to websites, products, or services that we do not control, including third-party sites you may access via links on our Services.

2) Personal Information We Collect

We collect personal information in the following categories (depending on how you interact with us):

  • Identifiers & contact details: name, email address, phone number, shipping/billing address.
  • Order & transaction details: items purchased, order notes, refund/return requests, customer service messages.
  • Payment information: payment method details are processed by our payment processors (we do not store full card numbers).
  • Device & usage data: IP address, browser type, device identifiers, pages viewed, referring/exit pages, timestamps.
  • Customer support communications: information you share when contacting us.
  • Marketing preferences: subscription status and communication preferences.

3) How We Use Personal Information

We use personal information to:

  • Provide and operate the Services (including processing orders, payments, shipping, and customer support).
  • Communicate with you about orders, account questions, support requests, and policy updates.
  • Detect, prevent, and investigate fraud, abuse, security incidents, and prohibited activities.
  • Improve our Services (analytics, troubleshooting, performance and user experience).
  • Send marketing communications where permitted by law and according to your preferences (you can opt out anytime).
  • Comply with legal obligations and enforce our Terms of Service and other policies.

4) How We Share Personal Information

We may share personal information with:

  • Shopify (our e-commerce platform provider) to host the store and provide core store functionality.
  • Payment processors to process payments and prevent fraud.
  • Shipping and logistics providers to fulfill and deliver orders and provide tracking.
  • Service providers who help us run our business (e.g., analytics, marketing tools, customer support tools, IT/security).
  • Professional advisors (e.g., legal, accounting) as needed for business operations.
  • Authorities or third parties if required by law, legal process, or to protect rights, safety, and security.

We do not sell your personal information for money. We also do not “share” personal information for cross-context behavioral advertising in exchange for money. However, some analytics and advertising technologies (such as cookies or pixels) may be considered “sharing” under certain state privacy laws depending on how they operate. See the “Cookies & Advertising” section below for your choices.

5) Cookies, Analytics & Advertising

We and our partners may use cookies, pixels, and similar technologies to operate the site, remember preferences, understand how the Services are used, and (where enabled) support marketing.

  • Essential cookies: required for core site functionality (e.g., cart and checkout).
  • Analytics cookies: help us understand site performance and usage.
  • Marketing cookies: may be used to measure ad performance and show relevant offers (where enabled).

Your choices: You may be able to manage cookie preferences through our cookie banner (if enabled), your browser settings, and/or device controls. If you disable certain cookies, some features may not function properly.

6) Your Privacy Rights (U.S. State Privacy Laws)

Depending on your state of residence, you may have rights regarding your personal information, such as:

  • The right to access or confirm whether we process your personal information.
  • The right to delete personal information (subject to legal exceptions).
  • The right to correct inaccurate personal information.
  • The right to opt out of certain processing, including targeted advertising in some states (where applicable).
  • The right to non-discrimination for exercising your privacy rights.

How to exercise rights: Email us at info@antsti.com with the subject line “Privacy Request”. Please describe your request and provide enough information for us to verify your identity. We may request additional information to verify and process your request.

Authorized agents: If permitted by your state law, you may use an authorized agent to submit a request on your behalf. We may require proof of authorization and identity verification.

Appeals: If we deny your request and your state law provides an appeal right, you may appeal by replying to our decision email and stating you would like to appeal.

7) California Notice (If Applicable)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”), including the right to know categories of personal information collected, used, disclosed, and (if applicable) sold or shared, and the right to opt out of sale/sharing.

As noted above, we do not sell personal information for money. If we use technologies that may be interpreted as “sharing” for cross-context behavioral advertising under California law, you can opt out by adjusting cookie preferences (where available) and by contacting us at info@antsti.com.

8) Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, complete transactions, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of information and the purpose for which it is used.

9) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10) International Transfers

While we operate in the United States, our service providers (including Shopify) may process and store information in other countries. When personal information is transferred internationally, we take steps designed to ensure appropriate safeguards are in place as required by applicable law.

11) Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate action.

12) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. If we make material changes, we may provide additional notice as required by law.

13) Contact Us

For questions about this Privacy Policy or our privacy practices, contact: info@antsti.com